Managed IT system

Customer’s demand to extend the scope of managed IT services​

Why You Need Managed IT Services

To have the competitive edge, enterprises have to be technologically advanced. However, managing more and more complex IT systems becomes a challenge

Managed IT Service Challenges We Address

Customer’s demand to extend the scope of managed IT services

Cybally’s customers are free to entrust any scope of IT management functions to our team. We have a wide range of competences and capacity reserve allowing us to handle load increase.

Threat to customer’s data security

Having a deep access to customers’ sensitive data and commitment to keep it safe, Cybally follows customer’s security policy and apply our own security measures. This provides additional level of protection to ensure that the data is not accessed and tampered with unsolicited third parties or altered by ransomware.

Inefficient reactive approach to handling IT issues

Like our customers, we prefer to prevent problems rather than cope with their outcomes. So, instead of a break/fix approach we provide value-based managed IT services to keep IT operations up and running.

Rigid SLA

Cybally doesn’t keep its customers trapped in a service level agreement (SLA) when their business strategy and IT needs change. We are open to discuss and alter the terms of a managed service contract and adapt our IT services to any of those changes.

Managed IT system


Cybally provides managed IT services to 10+ employee companies across the Uganda engaged in various industries, including banking and financial services, healthcare, retail, manufacturing and telecom.

Our Offerings

Shift the burden of day-to-day IT infrastructure maintenance to Cybally professionals, who provide the following managed IT services on a remote basis.


  • Deployment

  • Maintenance

  • Ensuring application availability
Managed IT system
Managed IT system


  • Software configuration and administration of desktops, printers and mobile devices

  • Software installation and updating


  • System administration

  • Performance monitoring

  • Fine-tuning

Managed IT system

Enterprise systems

  • Data Centers
  • Directory Services
  •  Mail
  • VoIP
  • Intranet and collaboration solutions
  • CRM systems

Data storages

  • Monitoring and administration of databases, data warehouses and big data storages

  •  Storage disaster recovery

Managed IT system
Managed IT system

Network and security

  • Integration, maintenance and ensuring security of LANs and VPNs
  • Integration and maintenance of IDSs/IPSs and firewalls
  •  Integration and maintenance of antiviruses

Cloud systems

  • Integration, maintenance and ensuring security on various cloud computing platforms, including Azure, Office365, AWS, and GCP.

Managed IT system



It is ensured by certified IT specialists, advanced monitoring systems and SLA.


Assuring fault tolerance and adapting to industry specificity.


Adapting to industry specificity to champion in this arena.

Reach Out

Kingdom Kampala

(256) 753271473